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Delivery & Returns


DELIVERY INFORMATION

United Kingdom & Channel Islands

Delivery Charges & Method
UK Delivery is free of charge for orders over £50. Orders received before 3pm, Monday to Friday will be dispatched on the same day subject to stock availability.
Orders received after these times and during weekends will be dispatched on the next working day (subject to availability). During busy periods this might be slightly longer due to high volumes being handled. You will be advised by e-mail as to the day of dispatch.

Guaranteed Next day delivery can be arranged at extra cost. Orders must be received by 4pm Monday-Friday for this service.
If you are not at home we are happy to deliver to your work address.
If any items are out of stock we may deliver in two shipments, we will keep you advised should this situation arise.

Orders up to £75
Are sent Royal Mail 1st class post. Allow 2-4 working days for delivery. Delivery upgrades are available.

Orders over £75
Are sent DPD or Royal Mail Tracked and may require a signature upon delivery. Allow 1-2 working days for delivery.




International

We aim to dispatch all items within 1 working day after we receive your order, subject to stock availability. During busy periods this might be slightly longer due to high volumes being handled. We always attempt to dispatch international orders complete. You will be advised by e-mail as to the day of dispatch.

If any items are out of stock your order will be dispatched within 7-10 working days. We will keep you advised of your dispatch date.

  

Delivery Charges and Method
Orders up to £50
Are sent with Royal Mail International services. Allow 7-14 working days for delivery, depending on region. Carriage charges will be calculated at time of checkout.
Express courier services can be arranged at extra cost during checkout.

Orders over £50
Are sent International Premium Tracked. Allow 3-8 working days for delivery after dispatch and will require a signature upon receipt. If you are not at home we are happy to deliver to your work address. Carriage charges will be calculated at time of checkout.
Express courier services can be arranged at extra cost during checkout.

We reserve the right to vary shipping methods to certain destinations should it be considered more appropriate and to alter the shipping method from that stated on your order should we deem it necessary.

VAT will be deducted for orders being delivered outside of the EU.

There is chance that if you live outside the EU that you may have to pay import duty. These duties are the responsibility of the receiver. Fogalworld.com cannot be held liable for customs & import charges & duties payable



 RETURNS INFORMATION

Legwear. We will exchange, refund or offer a store credit on any items of Legwear (Tights, Stay-Ups, Knee Highs etc) which are returned unopened.
Bodywear. We will exchange, refund or offer a store credit on any Bodywear or other Non-Legwear items provided they are returned unworn and in perfect condition with all their original packaging intact.

All returns must be received within 28 days of their original dispatch. Please ensure that high value items are insured and are returned via registered or recorded mail as we cannot be held liable for loss of such items. We will also not be held liable for any import duties when returning items back to the UK from abroad.

All returns should be addressed to:

Fogalworld.com
Suite 23,
Devonshire House,
582 Honeypot Lane,
Stanmore,
HA7 1JS
UK